Celona

Celona Technologies is the 'accelerated transformation' company, specialising in building and implementing a unique solution that allows CSPs to migrate to new operation and business support systems.

Celona recruited FRM to customise and implement a CRM tool, to house all contact information and to track opportunities from lead generation to customer acquisition. The CRM installation improved pipeline visibility, supported marketing campaigns and enabled high level reporting through the creation of dashboard views.

http://www.celona.com/